Return Policy
Thank you for shopping with Psychobox. We strive to provide you with the best products and services. However, please note that we have a strict No Return Policy. By making a purchase on our website, you agree to abide by the terms outlined in this policy.
1. All Sales Are Final: Once a purchase is made, it is considered final. We do not accept returns for any reason, including but not limited to change of mind, dissatisfaction with the product, or incorrect product selection.
2. Product Inspection: We take great care to accurately depict our products through detailed descriptions and images. We encourage customers to review all product details before making a purchase. If you have any questions or concerns about a product, please contact our customer service team for assistance prior to placing your order.
3. Defective or Damaged Products: In the rare event that you receive a defective or damaged product, please contact us within 24 hours of receiving your order. We will work with you to resolve the issue promptly, which may include providing a replacement or issuing a refund at our discretion.
4. Exclusions: Certain products may be ineligible for return due to hygiene reasons, perishable nature, or other restrictions. These exclusions will be clearly stated on the product page.
5. Refund Policy: Refunds will only be issued in accordance with our policies outlined above. We reserve the right to refuse any refund request that does not meet these criteria.
6. Shipping and Handling: Please note that shipping and handling fees are non-refundable. Customers are responsible for any return shipping costs incurred for defective or damaged products, unless otherwise specified by Psychobox.
7. Modifications: We reserve the right to modify or amend this No Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
8. Contact Us: If you have any questions or concerns regarding our No Return Policy, please contact our customer service team through our contact form on our website.
By proceeding with a purchase on our website, you acknowledge that you have read, understood, and agreed to abide by the terms of our No Return Policy. Thank you for your understanding and cooperation.